TAIPEI (Taiwan News) — Taiwanese financial firms are showcasing their AI applications at the Taipei International Financial Expo, featuring innovations such as AI credit‑card assistant service, fraud prevention systems, and tools for policy analysis and recommendations, CNA reported.
The three-day event, which opened Friday at the Taipei World Trade Center, features more than 400 international exhibitors. The organizers have also set up zones for financial planning, investment, real estate, and digital assets.
At the opening ceremony, Financial Supervisory Commission Chair Peng Jin-lung (彭金隆) said that Taiwan’s stock market has grown significantly over the past 30 years, underscoring its potential. In July, the government opened the Asia Asset Management Center in Kaohsiung to attract international investment and strengthen the local financial sector.
At the expo, CTBC Bank unveiled its AI credit card assistant, which can analyze users’ spending habits and provide security alerts. The bank also showcased its AI fraud prevention system, combining AI-powered image analysis with security verification. The system is expected to be implemented at over 500 ATMs by next year.
To boost fraud prevention, the bank has built a cross-bank monitoring network that uses AI technology and data from the Taiwan Financial Information Service to detect unusual transactions, allowing banks to identify suspicious accounts.
Cathay Financial Holdings also showcased its new digital insurance platform, allowing policyholders easier access to their policy information. Its subsidiary, Cathay United Bank, demonstrated an AI customer service for key banking queries, while Cathay Securities Corp. displayed information on its ETF offerings.
Fubon Financial Holding presented its AI-powered underwriting system, which cuts the processing time per application from 50 to 25 minutes. Its subsidiary, Taipei Fubon Bank, has run an AI customer service platform since 2021, handling over 80% of inquiries.
Also on display is E Sun Financial Holding’s experience zone at its booth. Using AI technology, the company offers visitors personalized investment advice and fraud prevention tools, while turning online banking services into games to help them better understand financial services.
