Alexa
  • Directory of Taiwan

MOFA’s emergency center for overseas travelers to open Jan. 1

MOFA’s emergency center for overseas travelers to open Jan. 1

Taipei, Dec. 29 (CNA) The Ministry of Foreign Affairs (MOFA) announced Monday that it will open an emergency service center at the Taiwan Taoyuan International Airport on Jan. 1, as part of its efforts to provide timely assistance to Taiwan’s citizens traveling overseas.
Speaking at a press conference, Lo Yu-chung, director-general of the MOFA’s Bureau of Consular Affairs (BOCA), said the center will serve as the ministry’s one-stop window to contact relevant foreign authorities in case Taiwanese citizens encounter emergencies abroad.
The center’s 0800-085-095 hotline is toll-free for calls made within the country, Lo said, adding that the service, launched especially in time for the upcoming New Year and Chinese New Year holidays, will be available all year round.
Those who call the center from overseas should dial the local code for international calls and then the number - 886-800-085-095 - for a fee, Lo said.
According to the MOFA, the ministry already provides a toll-free global hotline - 800-0885-0885 - for Taiwan’s citizens traveling in 22 countries or regions, including Europe, the United States, Japan, South Korea and Australia.
But the new emergency help center will be accessible to Taiwanese travelers all over the world and is a streamlined version of all previous emergency helplines for nationals overseas.
In addition, MOFA advises citizens planning to go abroad to pick up a copy of the Emergency Contact Information for Taiwan Embassies and Representative Offices Abroad from the BOCA, the ministry’s Central, Southern and Eastern Taiwan Offices, or the information desk at the airport.
The emergency numbers of the embassies or representative offices listed in the booklet should act as the first point of contact for Taiwan ’s citizens in need of help, according to the ministry, which advised nationals to call the Taiwan offices overseas first before getting hold of the above-mentioned hotlines.
(by Jian Chen)




Updated : 2021-06-14 11:56 GMT+08:00