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Government Insights advises government agencies to avoid ratings pitfalls

Government Insights advises government agencies to avoid ratings pitfalls

A report released by Government Insights, an IDC Company, provided a perspective on the use of Capability Maturity Model Integration ratings in government procurement, and advises understanding the pitfalls associated with interpreting maturity model ratings.
The report included comment from Mark Schaeffer and Kristin Baldwin of the U.S. Office of the Undersecretary of Defense regarding the recent release of the Software Engineering Institute's Understanding and Leveraging a Supplier's CMMI Efforts: A Guidebook for Acquirers.
"CMMI and other ratings must be interpreted with care," said Jenny Whitmer, a senior analyst at Government Insights. "Often suppliers are chasing CMMI ratings as a stamp of approval instead of being committed to continuous process improvement, which is the intent of CMMI."
This perspective noted that changing attitudes and perceptions of maturity model ratings will take time and effort, but both CMMI sponsors, SEI and DoD, have taken steps to change ratings perceptions with the release of the guidebook. Improvement of the models -- by requiring ratings to be periodically renewed and selecting a cross section of projects versus exemplary projects to rate -- are designed to limit the "stamp of approval" uses of capability maturity model ratings and support improvement-focused implementations.
"Sponsors are working to increase awareness of misuse and misinterpretation while updating the models to address issues. The guidebook is intended to counter the trend of an over-burdened acquisition workforce relying on maturity ratings as supplier assessment criteria," Whitmer said.
"We recommend that government contracting personnel and program managers obtain the knowledge to appropriately interpret suppliers' CMMI for Development (CMMI-Dev) ratings."


Updated : 2021-05-10 07:56 GMT+08:00