Quadintel published a new report on the Healthcare BPO Market. The research report consists of thorough information about demand, growth, opportunities, challenges, and restraints. In addition, it delivers an in-depth analysis of the structure and possibility of global and regional industries.
Global Healthcare BPO Market is valued at approximately USD 296.4 billion in 2021 and is anticipated to grow with a healthy growth rate of more than 9.6 % over the forecast period 2022-2028.
A healthcare BPO market, also known as healthcare business process outsourcing, is a procedure that is outsourced to a third party. The main reasons for outsourcing healthcare business processes within hospitals and in the healthcare system are to protect the confidentiality of patients’ personal information, to detect and manage network security fraud, and to ensure that significant mistakes are avoided.
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Access to technology and the growth of nearshore outsourcing locations, inflationary pressures on healthcare have led to the adoption of Healthcare BPO across the forecast period. For Instance: as per Statista in 2022, the global market for outsourced services was worth $92.5 billion in 2019, up almost $7 billion from the previous year. IT functions are frequently associated with business process outsourcing. In 2019, the worldwide BPO business generated a revenue of 26 billion USD. Also, with a higher level of customer service and collaboration with emerging AI-driven companies, the adoption & demand for Healthcare BPO is likely to increase the market growth during the forecast period. However, high costs associated with Healthcare BPO and threats to data security impede the growth of the market over the forecast period of 2022-2028.
The key regions considered for the Global Healthcare BPO market study include Asia Pacific, North America, Europe, Latin America and Rest of the World. North America is the leading region across the world in terms of market share owing to access to technology and the growth of nearshore outsourcing locations coupled with inflationary pressures on healthcare. Whereas, Asia-Pacific is also anticipated to exhibit the highest growth rate over the forecast period 2022-2028. Factors such as a higher level of customer service and collaboration with emerging AI-driven companies would create lucrative growth prospects for the Healthcare BPO market across Asia-Pacific region.
COVID-19 Impact Analysis
The pandemic of COVID-19 has also reduced the availability of and demand for non-COVID-19-related medical treatment. A wide range of treatments, including emergency care for acute diseases, routine check-ups, and recommended cancer screenings, are being postponed or avoided by patients. Undiagnosed illnesses and a failure to intervene early will have serious long-term health consequences. COVID-19 has accelerated a variety of existing and emerging healthcare trends, including changing consumer attitudes and habits, the convergence of life science and health care, rapid advances in digital health technologies, and new talent and care delivery models, to name a few.
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Major market players included in this report are:
United Health Group
The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:
By Payer Service:
Human Resource Management
Customer Relationship Management (CRM)
Other Payer Services
By Provider Service:
Patient Enrollment and Strategic Planning
Patient Care Service
Revenue Cycle Management
By Pharmaceutical Service:
Research and Development
Manufacturing Non-clinical Service
Supply Chain Management & Logistics
Sales & Marketing Services
Other Non-clinical Services
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Rest of the World
Furthermore, years considered for the study are as follows:
Historical year – 2018, 2019, 2020
Base year – 2021
Forecast period – 2022 to 2028
Target Audience of the Global Healthcare BPO Market in Market Study:
Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Value-Added Resellers (VARs)
Third-party knowledge providers
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Table of Contents:
- Market Overview
- Market Definition and Scope
- Market Dynamics
- Market Industry Analysis
- Market, Regional Analysis
- Analysis of Leading Companies
- Competitive Intelligence
- Research Process
- Market Analysis and Forecast, By Product Types
The global market is forecast to witness a rapid growth, owing to increasing demand for technological advancements from end-users. Moreover, increasing investments in research and development activities, launches, partnerships, and other strategic initiatives will benefit the market. Furthermore, the growing focus of authorities towards increasing urbanization and industrialization is forecast to drive the market growth.
What aspects regarding the regional analysis Market are included in this report?
- Geographical regions covered in the report include North America, Europe, Asia Pacific, Latin America and Middle East and Africa region.
- The report consists of detailed region-wise analysis of current and future market trends, providing information on product usage and consumption.
- The growth rate of the market in every region, including their countries over the forecast period is included in the market report.
- Based on what factors are the key market players assessed in this report?
- The report offers detailed analysis of leading companies in the market across the globe.
- It provides details of the major vendors involved in the Market including Key Players
- A comprehensive overview of each company including the company profile, generated revenue, pricing of goods and
- the manufactured products is incorporated in the report.
- The facts and figures about market competitors along with standpoints of leading market players are presented in the report.
- The recent developments, mergers and acquisitions related to mentioned key players are provided in the market report.
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