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Tesla Taiwan to debug software over '7-word' voice command

Complaints surfaced among Tesla drivers in Taiwan that navigation system would shut down after strange command

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An unsold 2021 Model X sports-utility vehicle sits at a Tesla dealership Sunday, Jan. 24, 2021, in Littleton, Colo. (AP Photo)

An unsold 2021 Model X sports-utility vehicle sits at a Tesla dealership Sunday, Jan. 24, 2021, in Littleton, Colo. (AP Photo)

TAIPEI (Taiwan News) — Complaints have arisen among Tesla drivers in Taiwan that navigation systems have been shutting down when seven words in Chinese are spoken, and the company has admitted to a software bug that it says it will swiftly fix.

Tesla drivers in Taiwan shared videos and experiences related to the seven-word command. The drivers complained that the in-car screens would immediately turn black but return to normal after an automatic restart.

Entertainer and rally racer Jimmy Lin (林志穎), the owner of a Model 3 and a Model X Tesla, tested the mysterious command on his car. A video shows him saying "Take me to the braised earthen fish soup on Kaiyuan Road” (開元路土魠魚羹) in Chinese, after which the navigation system blacked out, though it restarted shortly after.

A netizen speculated that the Chinese-language command sounds a bit like "Kindly root to boot again" in English, and the system would be misled to reboot accordingly.

After media reported the complaints, Tesla Taiwan responded that while a bug might have occurred in its voice recognition software program, they have proceeded to eliminate the error, which would not have caused safety problems while driving.


Updated : 2021-03-04 07:48 GMT+08:00