Regent Taipei pioneers world’s first photography butler service


As private butlers are the hallmark of five star service, Regent Taipei was the first hotel in Taipei to import the British private butler training system, as well as the Wedding butler and Shopping butler services. And today, to accommodate the rise of ubiquitous mobile phone usage and to better serve our customers’ social media habits, Regent Taipei will be launching the world’s first Photobutler service – friendly and passionate Photobutlers will accompany Regent Taipei room guests to enjoy the city, tourist attractions and popular Instagram check-in spots. The Photobutler service aims to create beautiful memories for Regent Taipei room guests.

Regent Taipei Managing Director Simon Wu states, “Enhancing guest satisfaction is a continuous goal for us. Following the increase in FIT customers and the close relationship between photography, social media and travel, the services we provide must also reflect these trends – hence the birth of the Photobutler service. Photobutlers are not only great ambassadors for the city but also a wonderful recorder of our room guests’ journeys. Travelers in Taipei who are unfamiliar with the city will be able to fully enter exploration mode with insider tips on secret spots; and most conveniently, there will be no need for selfie sticks or handing your phone to strangers for photo-taking!”

For this service launch, Regent Taipei spent over a month visiting and collecting popular Instagram spots, hoping to offer our guests an exciting journey that also incorporates the interesting stories behind each setting. Also, Photobutlers are a group of trained like-minded colleagues; for example, Alex, Regent Taipei’s Chief Concierge, Taiwan’s Golden Key society president and passionate photographer, is part of our Photobutler service program and is excited to share his insider knowledge of the city and his photography expertise.

The Photobutler service must be reserved in advance, recommended set routes includes Taipei Omotesando (Taipei’s Zhongshan N. Rd.) and popular Instagram check-in spots within the Regent Taipei hotel itself. Route and itinerary options may be customized based on time available, season and number of people in the guest party.