TAIPEI (Taiwan News) -- After internet access to many overseas websites from Taiwan became hampered due to an undersea cable fault, and a chorus of complaints flooded in by netizens, Chunghwa Telecom Co. announced today that service on the line could be restored by May 8.
Shen Fu-fu (沈馥馥), a spokesman for HiNet, the internet division of Chunghwa Telecom, said today that the deep sea cable repair contractor tasked with repairing the line said that based on its schedule and the current sea conditions, they estimate that the damaged cable can be back online by May 8th.
At 7:08 a.m. on Saturday morning, APCN 2, the submarine telecommunications cable which links Taiwan and eight other countries in the Asia-Pacific region to the outside world, suffered a cable fault, which the company said could have been caused by either fishing operations or natural corrosion. Internet traffic was then rerouted to other backup undersea cables, but many users continued to experience slower connections.
Internet users began to notice a drastic slowdown in internet connections to websites hosted on servers overseas on Saturday morning. Examples of websites which were reportedly affected included YouTube, imgur, Twitch, DMM, and other Japanese and American audio and video websites.
Shen originally stated that as there are only three companies in the world that have submarine cable repair ships covering a specific zone with tightly booked schedules, it may take up to a month to fix the line.
HiNet said that it currently has 12 international submarine cables which can support each other and compensate for the loss of APCN 2. However, they conceded that connection speeds to Europe, the United States, Japan, and other countries may be affected during peak hours.