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Travel agencies to seek compensation from CAL for canceled flights

Travel agencies to seek compensation from CAL for canceled flights

Taipei, June 24 (CNA) The Taipei Association of Travel Agents (TATA) said Friday it will ask China Airlines (CAL) to compensate TATA members for losses suffered due to flight cancellations following a strike by CAL flight attendants that day.

Many travelers have been stranded overseas because of the strike, and travel agencies have paid for their accommodation, said association chief Wu Chih-chien.

But travel agencies should not have to bear the cost, Wu argued, saying his association will assist its members in seeking compensation from the airline, even if it means resorting to legal action.

The association also demanded that CAL, Taiwan's largest carrier, assign dedicated personnel to assist travel agencies in arranging flights for passengers.

Since the CAL strike began midnight on Thursday, a total of 67 CAL flights have been canceled, affecting over 20,000 passengers.

Travel agency Cola Tour said it has canceled 52 of its tours, while members of another 40 of its tours are unable to return to Taiwan.

Andy Yu, general manager of Lion Travel Service Co., said his agency canceled more than 40 tours on Friday, affecting around 600 travelers.

He said his company will hold talks with CAL to discuss matters related to the aftermath of the strike.

The Taoyuan Flight Attendants Union, of which many CAL flight attendants are members, decided to stage the strike Friday after its talks with the CAL management over working hours, subsidies and places where flight attendants report for duty broke down.

The strike is the first in Taiwan's aviation history. (By Chen Wei-ting and Christie Chen)


Updated : 2021-04-22 12:20 GMT+08:00