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Survey shows Taiwan's businesses lag behind in a new world of work

Survey shows Taiwan's businesses lag behind in a new world of work

Taipei, Sept. 25 (CNA) Companies in Taiwan are falling behind their employees' expectations to be more collaborative, innovative and productive in a more mobile working world, according to a survey released by Microsoft Taiwan on Friday. While 71 percent of responding employees say their companies expect them to be contactable outside of work, 77 percent of businesses here, including small and medium-sized enterprises (SMEs) and big firms, do not support policies of remote working, according to the survey results which were used to compile the New World of Work (NWOW) Index. That's even as 69 percent of the respondents say more than 20 percent of their work time is spent outside their office, showing the policies in businesses lagging behind a change in employees' work habits. As a result, the NWOW index of Taiwan is 27, the second lowest in the Asia Pacific region, Microsoft Taiwan said. The New World of Work Index is derived from respondents who rated themselves highly in the three key principles of people, place and technology and provides a comparison between about a dozen economies.
The 12 economies include: Australia, China, Hong Kong, India, Indonesia, Malaysia, the Philippines, Taiwan, Thailand, Singapore, South Korea and Vietnam, according to the study.
The places surveyed included both emerging and mature markets. In Taiwan, some 56 percent of employees consider that they are most productive in the office, because they need to be there to have access to important tools and information, which showed their companies could be improved technologically, according to the survey. Some 49.5 percent of managerial-level employees think they are capable of quickly responding to work, while only 22 percent of non-managerial-level employees feel that way, the survey said. Some 62 percent of respondents in Taiwan consider it is beneficial for their companies to acquire the best insight and data analysis, while 55 percent of employees think it will be helpful for their companies if they can instantly share ideas, documents and information, according to the survey. (By Lo Hsiu-wen and Kuo Chung-han)


Updated : 2021-09-22 22:37 GMT+08:00