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FTC: AT&T to pay $105M for bogus wireless charges

AT&T settles with gov't, states; agrees to pay $105 M for bogus 'cramming' charges

FTC: AT&T to pay $105M for bogus wireless charges

WASHINGTON (AP) -- Telecom giant AT&T will pay a hefty $105 million to settle U.S. government charges that the company unlawfully billed wireless customers for tens of millions of dollars in bogus charges -- a practice known as cramming.

The multi-agency settlement includes $80 million in customer refunds and $20 million in penalties and fees to 50 states and the Washington district.

In its complaint, the Federal Trade Commission said AT&T billed millions of customers for charges from third-party companies for services customers never asked to receive or were duped into subscribing to -- things like horoscope texts or flirting tips. The fees, usually $9.99 a month, were not easy for customers to find on their bills.

A penalty of $5 million will be paid to the Federal Communications Commission.


Updated : 2021-08-02 01:44 GMT+08:00