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Official urges quick fix of household registration system

Official urges quick fix of household registration system

Taipei, Feb. 10 (CNA) Deputy Interior Minister Hsiao Chia-chi said Monday that applicants in some cities have not been able to obtain ID cards because of persistent glitches in the computerized household registration system and he hoped the problems could be fixed by the end of the day. Since the upgraded system was implemented last Wednesday, it has been plagued by problems, drawing widespread complaints from people seeking service at household registration offices around the country. "The delays were caused by glitches in the system, most of which have been fixed, but some problems still remain," Hsiao said during a visit to the Daan District Household Registration Office in Taipei. "The goal is to solve the problems before the end of the day," he said. Most services, including the issuance of household registration copies, are functioning normally but ID applications are taking a very long time. Hsiao said the system was planned and implemented under four different interior ministers and it is hard to pinpoint which one should be held responsible. Premier Jiang Yi-hua has given a directive for the problems to be resolved quickly to meet the public's expectations, Hsiao said. He was responding to questions by Legislator Chen Chi-mai of the opposition Democratic Progressive Party on whether the problems were related to the contract to set up the system. The contract was issued during Jiang's term as interior minister, Chen said. Hsieh Ai-ling, director of the ministry's Department of Household Registration, said that Taipei and Kaohsiung cities and Changhua County on Monday morning reported problems with the issue of IDs. "Once we pinpoint the problem, we should be able to resolve the problem quickly," Hsieh said. The ministry, meanwhile, has given Taipei, Kaohsiung and Changhua permission to issue temporary IDs at their own discretion. (By Tang Pei-chun and Lilian Wu)